Can I send message to all Australian Mobile Networks?
Yes, we support the sending of SMS to all the major Networks internationally (over 560 networks). In Australia this includes
Optus, Vodafone, Hutchinson, Telstra, & Virgin Mobile and all other Australian mobile operators.
Can I change the "From" field so my messages look like they have come from my company?
Yes. The "From" field is otherwise known as Sender ID. You can set the Sender ID of your message to appear to be delivered by your phone number, or up to 11 characters for example your business name or campaign name.
By adding your mobile phone number as the Sender ID, the SMS message will appear to be delivered by your mobile phone and will also allow recipients to reply to the message.
Please note: If you choose to enter a name as the Sender ID (eg. XYZ Group) recipients will not be able to reply to the message, so please ensure that you include your contact details within the mesage body, if a message response is required.
Does SMSit have a phone book?
Yes. You can create new contacts and organise them into groups to make sending repeat message easier.
Simply add contacts to your phone book by entering the contacts details including a first name, surname, mobile number and then assign the contact to a group.
To assign a user to a group, just create the appropriate group and assign the entry to this group. To send an SMS, select a contact and click send message. To send a message to a group, select the group(s), type the message content, and click to send the SMS message instantly.
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How will SMS templates make sending SMS messages easier?
SMSit makes it easy to send repeat SMS messages via custom SMS templates. So, if you are sending the same message content, SMS templates are a real time saver.
To create a new template just select "Add New Template" and enter the SMS template content. You can add, edit, or delete your templates anytime.
What if I want more that one user on my Account?
Once you have subscribed, your account is treated as the main Administrator Account and from here you can allow multiple users under your account.
How much does each message cost?
Each SMS message sent to Australian mobile networks will deduct 1 credit at just 10 cents per recipient. Sending messages to international destinations may deduct extra credits. Please view our International Coverage to find out the credit cost to send to your favourite destination networks.
How do I make a purchase?
You will need to login to the website using your SMSit Messenger login details. Click on the "Buy Credits" link to purchase credits. Choose the custom number of credits required and then select a payment method either via Credit Card, Direct Deposit, or Cheque.
Please note that we only accept Visa and Mastercard payments. American Express is not currently accepted.
For assistance please contact us via email at info@smsit.com.au or by telephone on 1300 587 827. |
